<h2 id="zb7dz4ef7wd" data-toc-id="zb7dz4ef7wd">What Happens When a Deactivated Member Logs In</h2><ul><li>The member will see a message indicating their account is inactive or deactivated.</li><li>They cannot access meetings, summaries, templates, or any team data.</li><li>Any previous meeting transcripts or summaries remain accessible to active team members.</li></ul><div data-type="horizontalRule"><hr></div><h2 id="5k4ld1832im" data-toc-id="5k4ld1832im">Steps to Resolve</h2>If the deactivated member should regain access:<ol><li>An Admin must reactivate the account.<ul><li>Go to Settings → Team.</li><li>Click the three-dot menu next to the member’s name.</li><li>Select Activate.</li></ul></li><li>The member will receive a confirmation email and can then log in normally.</li></ol>✅ Tip: Only Admins can reactivate accounts. Ensure proper permissions before restoring access.

If a team member has been deactivated, they will no longer be able to access Jurnie. This article explains what happens when a deactivated member tries to log in and what steps to take.

🚫 Deactivated Member Trying to Access Jurnie

Getting Started

This guide will help you get started quickly and make the most out of your first meetings.

🚀 How to Set Up Jurnie and Run Your First Meeting 🏁

Starting your first meeting with Jurnie is easy! This checklist ensures you capture everything you need, get accurate summaries, and make the most out of your AI assistant.

First Meeting Checklist: Recording and Summarizing

Creating and Customizing Summary Templates ✍️

Welcome to Jurnie 🎉

Meetings

How to Start an Online Meeting 💻

How to Use Jurnie for Hybrid Meetings 🌐 + 🏢

How to use Jurnie during In-Person Meetings 📝

AI Summaries: How They Work 📄

How to Ask AI Questions About Your Meeting ❓🤖

Labels help you quickly categorize, filter, and organize your meetings in Jurnie. Whether you're working across multiple projects, clients, or departments, labels make it easy to stay structured and find what you need.

You can create your own labels, choose colors, and apply them to any meeting.

Using Labels to Organize Your Meetings 🎨🏷️

Sometimes a speaker’s name might be incorrect or missing in a meeting transcript. When Jurnie doesn’t catch a speaker’s name, it saves it as Speaker 1, Speaker 2, Speaker 3…. You can easily update these to keep your transcripts accurate.

Editing a Speaker’s Name in a Meeting ✏️

Jurnie allows you to upload an audio file and automatically turn it into a meeting with a full transcript and AI-generated summary. This is perfect for recorded interviews, voice notes or calls recorded outside of Jurnie.

Upload an Audio File to Create a Meeting 🎧

Account Settings

This guide will show you how to invite team members, assign roles, and manage permissions

Managing Team Members and Permissions

Guide för att koppla Google Kalender och Outlook till Jurnie.

Ansluta din kalender 📅

Steps to permanently remove your Jurnie account and associated data.


Deleting or Closing Your Account ❌

Jurnie lets you customize the language for both your meeting summaries and the application interface. This guide will show you how to set your preferred language quickly.

🌎 Jurnie in Your Language: How to Change Language Settings

How to Add an Organization Prompt (Admin Only) 🛠️

Understand Jurnie’s plans and manage your subscription.

Subscription Plans & Billing 💳

Troubleshooting

What to Do if a Meeting Doesn’t Record

Jurnie Shows Too Many Speakers in a Meeting 🎙️

Correcting Speaker Names in Transcripts

A stable internet connection is required for Jurnie to record, transcribe, and generate meeting summaries. If you experience connection issues, this guide will help you troubleshoot common problems.